Frequently Asked Questions
Everything you need to know about our high-performance tech accessories.
What makes Mous cases so protective?
Our cases utilize AiroShockâ„¢ technology, a high-impact material that contains thousands of micro-air pockets that act as tiny springs to dampen the impact of drops and falls.
Are your cases compatible with MagSafe®?
Yes, our MagSafe compatible ranges are designed with a built-in magnetic array to ensure seamless connectivity with all MagSafe chargers and accessories.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the domestic region, while international orders may take 7-14 business days depending on the destination.
What is your return policy?
We offer a 30-day return policy for any unused products in their original packaging. Please contact our support team to initiate a return or exchange.
Do your products come with a warranty?
All Mous cases come with a Limited Lifetime Warranty, covering any manufacturing defects or material failures under normal use conditions.
Will your screen protectors work with your cases?
Absolutely. We design our screen protectors to be case-friendly, ensuring they fit perfectly alongside our protective cases without lifting at the edges.